Your safety is the most important thing for us, so we put at your disposal some of the measures that we are taking to reinforce the well-being of our guests during their stay at the hotel:
- Disinfectant carpets at the entrances to the hotel and the beach club to prevent the entry and spread of pollutants.
Availability of hand washing stations and antibacterial gel dispensers in all the main common areas of the hotel, including the reception, for the use of clients.
- Temperature measurement of all guests when entering the hotel for the first time, as well as daily and constant monitoring of the staff working in the hotel.
- Availability of luggage disinfectant spray for all our clients.
- Thorough cleaning of hotel surfaces and furniture.
- Disinfection and meticulous daily cleaning of all hotel rooms.
- Sanitation of all facilities by companies certified in accordance with the protocols established by the competent local authorities.
- All rooms have individual air conditioning units to prevent the spread of the virus.
- Mandatory use of face masks and protective equipment for all hotel staff.
Due to the new regulations issued by various countries, in case you need to schedule an appointment to perform a PCR or antigen test before traveling, or if you have any questions regarding this matter, please do not hesitate to contact us. Well, our team is ready to guide you.
Some of the laboratories that can carry out tests to detect the virus, endorsed by the Secretary of Health of the State of Quintana Roo, are:
Hospital CostaMed Playa del Carmen Headquarters
Telephone: 984 803 7777
Toll Free USA: 855 301 4111
Address: Carretera Federal 305 de Cuota MZ 285 LT 7 Col. Ejido Sur, 77712 Playa del Carmen, Q.R.
https://www.costamed.com.mx/covid -19 / agenda-your-test-appointment-covid-19 Biottek Laboratorios Playa del Carmen
Address: Plaza Progreso, 50 Avenida Norte 825-Local 9, Ejidal, 77712 Playa del Carmen, Q.R.
https://adnmexico.com.mx Amatista Center Playa del Carmen
Address: Calle quinta avenida, LTE 2, Centro, Playa del Carmen, Q.R.